MC The Black Diamond 𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐏𝐨𝐥𝐢𝐜𝐲

𝐎𝐫𝐝𝐞𝐫 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐓𝐢𝐦𝐞𝐬
Orders shall be processed within ONE TO TWO BUSINESS DAYS, excluding weekends and public holidays. Orders received after 3 PM (EST) shall commence processing on the next business day.

𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐌𝐞𝐭𝐡𝐨𝐝𝐬 & 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐄𝐬𝐭𝐢𝐦𝐚𝐭𝐞𝐬
We offer the following shipping options:

• Domestic (Canada): Standard (3–7 business days), Expedited (1–3 business days)

• International (USA): Standard (7–14 business days)

• International (Other Regions): Standard (10–21 business days)

𝐒𝐡𝐢𝐩𝐩𝐢𝐧𝐠 𝐂𝐨𝐬𝐭𝐬

• Standard shipping within Canada is free for orders over CA$100; otherwise, CA$10.

• Expedited shipping within Canada incurs a fee of CA$20.

• International shipping to the USA is CA$25; other regions CA$35.

𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠 & 𝐍𝐨𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬
Upon dispatch, customers will receive a shipping confirmation email with tracking information.

𝐋𝐨𝐬𝐭 𝐨𝐫 𝐃𝐚𝐦𝐚𝐠𝐞𝐝 𝐒𝐡𝐢𝐩𝐦𝐞𝐧𝐭𝐬
Should your order arrive damaged or fail to arrive within the estimated timeframe, contact our customer support at contact@mohammadcollection.com with your order number for assistance.

𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐮𝐬𝐭𝐨𝐦𝐬 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞𝐬
International orders may incur customs duties or import taxes. These costs are the responsibility of the customer.

𝐋𝐨𝐜𝐚𝐥 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐎𝐩𝐭𝐢𝐨𝐧𝐬
Currently, we do not offer local delivery or in-store pickup.

𝐏𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 𝐃𝐞𝐥𝐚𝐲𝐬
Unforeseen events (e.g., weather, public holidays, supply-chain interruptions) may affect shipping times. In such instances, we shall update customers promptly via email.

𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐔𝐬
For any queries regarding shipping, reach out Monday–Friday, 9 AM–5 PM (EST) via support@mohammadcollection.com.